Course Enrollment Agreement and Terms
This Course Registration Agreement (“Agreement”) is entered into by and between the undersigned Applicant (“Applicant”) and Prep Doctors® Institute (“Institute”) for enrollment in the course outlined in the quote and/or invoice.
By clicking the payment button or submitting your registration, the Applicant acknowledges that they have read, understood, and agreed to be bound by all the terms and conditions set forth below.
Definitions
For the purposes of this Agreement, the following terms shall have the meanings ascribed below:
Any other terms used in this document shall be interpreted in accordance with commonly accepted definitions in the field of education and training.
Introduction
The Institute is committed to delivering high-quality education and training through structured courses designed to enhance the Applicant’s knowledge, skills, and professional growth. This Agreement outlines the rights and responsibilities of both the Institute and the Applicant and establishes a binding legal framework for the Applicant’s enrollment. It is imperative that the Applicant review and understand all terms before agreeing to proceed.
Copyrights
All course content and materials provided to the Applicant during the course remain the exclusive intellectual property of the Institute. These materials are protected under applicable national and international copyright laws. Applicants are strictly prohibited from copying, reproducing, modifying, distributing, or publicly displaying any part of the course content without prior written authorization. Any unauthorized use may result in legal action and/or expulsion from the course.
Enrollment and Registration
The Applicant affirms that all personal, academic, and course-related information provided is true, accurate, and complete to the best of their knowledge.
Enrollment in the selected course(s) is subject to review, acceptance, and written confirmation by the Institute. The Institute reserves the right to deny or revoke enrollment if any false, incomplete, or misleading information is identified, whether prior to or after confirmation.
The Applicant understands that course enrollment is linked specifically to the program described in the official quote, invoice, or course brochure. Any special accommodations, course adjustments, or individualized modifications offered are confidential and apply solely to the Applicant’s registration and circumstances.
Enrollment shall be deemed complete only upon receipt of full payment or verification of an approved payment plan and formal confirmation issued by the Institute. Failure to fulfill these requirements may delay or invalidate course access.
Payment Plan and Financial Arrangements
The total course fee is outlined in the official quote or invoice provided to the Applicant. Payment may be made in full prior to the course start date or through an approved Payment Plan Arrangement, subject to the terms and conditions outlined below. Selection of a payment plan does not exempt the Applicant from their obligation to complete full payment within the specified timeline.
A reservation fee or deposit may be required to secure enrollment in the course. This fee is non-refundable under all circumstances and will be applied toward the total course fee. Failure to meet subsequent payment deadlines as outlined in the payment agreement may result in cancellation of enrollment and forfeiture of the reservation fee.
In the event of a voluntary withdrawal by the Applicant, cancellation penalties will be applied based on the timing of the request:
All withdrawal requests must be submitted in writing and acknowledged by the Institute to be considered valid.
Applicants who choose to enroll in a Payment Plan Arrangement agree to the following:
A minimum administrative fee of CA$50, plus any applicable banking fees, will be charged for each declined or bounced payment. Rejected payments may result in immediate suspension of access to the course and any associated services until the payment issue is resolved.
Delays in individual payments do not alter or extend the established schedule. The Applicant further acknowledges that the total amount due under the payment plan must be fully collected before the midpoint of the course as defined in the original quote or invoice.
Failure to adhere to the agreed-upon financial arrangement may result in termination of enrollment and loss of access to course materials, services, and certification eligibility.
Confidentiality and Non-Disclosure
For the purposes of this Agreement, “Confidential Information” refers to any non-public information disclosed by the Institute to the Applicant, either directly or indirectly, in writing, orally, or by any other means. This includes, but is not limited to:
This definition also encompasses any information designated as confidential by the Institute or that a reasonable person would understand to be confidential based on the nature of the information and the circumstances of disclosure.
The Applicant agrees to maintain the confidentiality of all such Confidential Information both during and after their participation in the course. The Applicant shall not disclose, share, reproduce, or otherwise disseminate any Confidential Information to third parties without the prior written consent of the Institute. This obligation applies regardless of the method of disclosure and includes verbal, written, electronic, or recorded communications.
The duty of confidentiality is ongoing and shall survive the completion or termination of the Applicant’s enrollment in the course.
The Applicant may use Confidential Information solely for the purpose of engaging in and completing the course for which they are enrolled. The Applicant shall take all reasonable precautions—such as securing digital files and refraining from public discussion—to prevent unauthorized access, distribution, or misuse of such information.
Any breach of this confidentiality clause may result in disciplinary action, including suspension or expulsion from the course, legal action, and/or financial liability for damages incurred by the Institute.
Conflict of Interest & Non-Competition
The Institute adheres to a strict standard regarding conflicts of interest to preserve the integrity of its educational programs and services. A conflict of interest exists when an Applicant or associated individual has a relationship—direct or indirect—with an entity that may compromise the Institute’s impartiality, operational objectives, or proprietary interests.
Examples of such conflicts include, but are not limited to:
The Institute reserves the right to assess any potential conflict of interest and deny or revoke service accordingly. Determinations are made at the sole discretion of the Institute and are not subject to appeal.
By registering for this course, the Applicant agrees that they are not, at the time of enrollment, directly or indirectly associated with or working for any entity that competes with the Institute in either a for-profit or not-for-profit capacity. This includes formal employment, freelance work, consulting, volunteering, or ownership roles.
The Applicant further agrees not to use, share, or adapt any intellectual property, training methods, materials, tools, or proprietary knowledge acquired through the Provider’s course or services for the benefit of a competing entity. This restriction remains in effect for a period of two (2) years following the completion of the Applicant’s participation in the course or conclusion of services, unless prior written consent is explicitly granted by the Institute.
Any violation of the conflict-of-interest or non-competition clauses—whether discovered before, during, or after the course—will result in the immediate denial or termination of service without eligibility for refund or credit. The Institute reserves the right to pursue legal remedies for unauthorized use of its intellectual property or for damages incurred as a result of such violations.
Use of Materials and Intellectual Property
Upon successful enrollment and full payment of course fees, the Applicant is granted a revocable, non-transferable, and limited license to access and use the course materials strictly for personal, non-commercial educational purposes. This license does not convey any ownership rights or interest in the materials, content, or underlying intellectual property.
Use of the materials is restricted to the Applicant alone and may not be shared, copied, reproduced, redistributed, adapted, or publicly displayed in any format without the prior written consent of the Institute. This includes, but is not limited to, print duplication, digital reproduction, screen recording, posting to online platforms, or use in future teaching, training, or commercial endeavors.
All course content—whether delivered in printed, digital, video, or interactive format—remains the exclusive intellectual property of the Institute and/or its licensors. This includes but is not limited to:
The Applicant is expressly prohibited from reselling, copying, sharing, altering, or distributing any portion of the course materials to any third party, whether for personal, commercial, or educational use. Unauthorized use or dissemination of course content is a violation of this Agreement and applicable copyright laws and may result in:
The Institute reserves the right to monitor usage and enforce these restrictions to protect the integrity and value of its educational programs.
Use of Personal Information, Photograph, and Video Release
Collection and Use of Personal Information
The Applicant understands and agrees that personal information provided to the Institute will be collected, stored, and utilized solely for the purpose of delivering educational services and managing operational processes. This includes, but is not limited to, enrollment management, academic communication, service delivery, internal performance reviews, quality assurance, and compliance with legal or accreditation requirements.
The Institute respects the privacy of its participants and complies with applicable data protection laws. Personal data is handled responsibly and securely, and access is restricted to authorized personnel involved in academic and administrative functions.
Applicants may refuse or withdraw consent for the use or disclosure of their personal information at any time by submitting a written request to the Provider. Such requests are subject to contractual and legal obligations. The Applicant acknowledges that withdrawal of consent may result in the forfeiture of access to certain services, sessions, or program benefits without compensation or reimbursement.
Photograph and Video Release
By enrolling in any course offered by the Institute, the Applicant grants permission to the Institute to record, capture, and utilize their image, likeness, and voice through photographs, audio recordings, and video recordings taken during the course or in relation to any Institute events or activities.
This permission includes the right to edit, reproduce, exhibit, publish, or distribute the Applicant’s image or voice, with or without identifying information, in any medium or format—including digital, print, or broadcast—for the following permitted purposes:
The Applicant waives the right to inspect or approve the finished product, including any written or spoken narrative that may accompany the images or recordings. They also release all rights or claims to compensation or ownership in connection with the use of such materials.
This release is considered unlimited in duration and geographic scope, and may include display and distribution through the Internet, social media, public educational platforms, or in-person academic settings.
The Applicant will be consulted for any intended use outside the scope of the purposes listed above.
Applicants may formally withdraw consent for the use of photographs, recordings, or audiovisual materials by submitting a written notice. However, they understand that such withdrawal may limit their participation in certain activities or exclude them from specific benefits without reimbursement or replacement.
By signing this Agreement, the Applicant affirms that they have fully read, understood, and agreed to be bound by the terms outlined in this release.
Additional Obligations and Code of Conduct
All Applicants enrolled in the course agree to uphold the highest standards of conduct and professional behavior throughout the duration of their participation. By registering, the Applicant agrees to fully adhere to the Institute’s Code of Conduct, which has been established to maintain a safe, respectful, and productive learning environment for all Applicants, instructors, and staff.
Violations of the Code are considered serious offences and may result in disciplinary action, including but not limited to formal warnings, suspension, or immediate termination of enrollment without refund. In cases where full payment has not yet been collected, the Applicant remains liable for any outstanding fees as per the original financial agreement.
The Code of Conduct includes, but is not limited to, the following obligations:
Any situation or behavior that is deemed by the Institute’s management to be unprofessional, damaging, or disruptive, even if not explicitly listed in this Code of Conduct, may be addressed with a verbal or written warning or result in immediate dismissal, depending on the severity of the matter.
The Applicant agrees to release, waive, and discharge the Institute, its directors, officers, agents, volunteers, employees, and representatives (the “Releasees”) from any and all claims, injuries, losses, or liabilities, including but not limited to personal injury or death, that may occur in connection with the use of equipment provided by the Insititute, whether on-site or at home.
The Institute reserves the right to update or amend the Code of Conduct at its discretion. Continued enrollment signifies agreement to comply with any such updates.
Attendance and Missed Sessions
Applicants are expected to attend all scheduled classes and adhere strictly to the assigned classroom timings. Missed sessions will not be compensated, rescheduled, or refunded under any circumstances. The Institute is not obligated, nor may it be operationally able, to repeat or replay lectures for individual participants who are absent.
In the event of an unavoidable absence due to a serious or extenuating circumstance, it is the Applicant’s responsibility to coordinate with a peer or colleague to obtain class notes or content. While the Institute does not guarantee make-up sessions, it is considered good practice to notify the administrative staff of any absences in advance, as certain modules may have pre-scheduled repeat or supplemental sessions.
Timely communication regarding absences does not guarantee access to alternative sessions but may allow for administrative consideration where applicable.
Identifications and Supporting Documentation
To maintain the integrity of its services and ensure accurate verification of participant identity and eligibility, the Institute reserves the right to request official identification and supporting documents at any time prior to or during the duration of the course or any related services.
Such documentation may include, but is not limited to:
All submitted documents will be handled in strict confidence and will not be shared with third parties without the Applicant’s prior written consent, except where required by law.
The refusal or failure to provide valid and timely identification upon request may be deemed a violation of policy and will constitute grounds for immediate dismissal from the course or termination of services without refund.
Standard Withdrawal Policy
If you choose to withdraw from the course, you must notify us in writing. Refund eligibility is subject to the following conditions:
Course Credit and Transfer Policy
The Institute maintains a strict policy regarding course transfers and credit eligibility. Transfers between course cycles or into different courses are generally not permitted. Exceptions may be made only in rare and extenuating circumstances, such as bereavement or documented medical emergencies, and will be considered on a case-by-case basis at the sole discretion of the Institute.
In approved cases, the following conditions apply:
Credit Use and Refund Ineligibility
Once a credit or transfer is approved, the Applicant automatically forfeits their eligibility for any refund, regardless of the original course’s refund window or policy.
Clients registering in a new cycle or course using a previously approved credit from another course or cycle are not eligible for any refund under any circumstances.
All course credits must be used within the timeline specified by the Institute, typically within 12 months of the original course’s start date. Unused credits will expire and are non-refundable, non-transferable, and may not be extended.
Course Specific Policies
Courses offered by the Institute are subject to additional course-specific terms and conditions due to the unique nature of their structure, materials, and exam timelines. All Applicants registering for these courses are expected to read and understand the policies outlined below prior to enrollment, as no exceptions will be made after registration.
No exceptions to the registration policy will be granted based on external changes, including modifications to the NDEB exam schedule. The Institute operates as an independent educational institution and upholds its commitment to delivering services in accordance with its own academic calendar and internal timelines.
Windmill Terms & Conditions
Reservation Fee Policy
The reservation fee is collected in cases where the Institute does not charge the full tuition upfront. This allows Training Doctors additional time to secure funds and reduces immediate financial pressure. In certain cases, the reservation fee may exceed the standard withdrawal fee to cover potential costs or damages in the event of a cancellation or withdrawal.
The reservation fee is fully refundable upon the approval of the Windmill Interest-Free Loan. If the loan is not approved, the fee will also be refunded. However, if a Training Doctor chooses not to proceed with the Windmill application after paying the reservation fee, it will not be refunded. The fee can alternatively be applied toward an upfront payment.
If the Windmill application is submitted less than 30 days before the course start date, the Training Doctor must pay the full tuition amount. Upon loan approval and disbursement, this amount will be refunded minus a 3% processing fee charged by our credit card platform provider.
Transfers to a Different Cycle
Transfers between cycles or courses are not permitted, except in rare and extenuating circumstances such as bereavement. Any approved transfer is subject to administrative fees, evaluated on a case-by-case basis, and limited to one approval per registration. Transfers may also be subject to price adjustments and changes in course or service structure.
If a transfer to a different cycle is approved, the Training Doctor must continue making uninterrupted payments through Windmill.
Standard Withdrawal Policy
(All deductions are based on the full, non-discounted course or service fee)
Please refer to your agreement with Windmill for financial terms and conditions.
All withdrawals must receive prior approval from the Institute’s Management. A written notice must be submitted at least 30 days before the start date of the next course. Upon withdrawal, the fee for any completed course will be recalculated based on the current price at the time of withdrawal. Any resulting price difference must be paid to the Institute immediately. Any outstanding balance for the completed course must be paid directly to Windmill.
No refunds will be issued under this policy.
Payment Plans
By enrolling in a payment plan with Windmill, you authorize Windmill to withdraw funds directly from your designated bank account. Payments must be made on schedule and without interruption for the duration of the plan.
Other Terms
Courses may not be split across multiple cycles. Full participation and completion are required within the registered cycle.
Amendments and Entire Agreement
No amendment, modification, or waiver of any provision of this Agreement shall be valid or enforceable unless it is made in writing and signed by both parties—the Applicant and the Institute. Verbal agreements, informal communications, or implied modifications shall have no legal effect.
The Provider reserves the right to update its general policies, procedures, or course offerings as needed. However, any changes that materially alter the terms of this Agreement will only apply if formally agreed upon in writing by both parties.
This Agreement constitutes the entire understanding between the Applicant and the Institute with respect to registration, payment, confidentiality, intellectual property, and conduct expectations. It supersedes all prior discussions, communications, representations, or agreements, whether oral or written, relating to the subject matter herein.
The Applicant acknowledges that no other promises, conditions, or guarantees have been made beyond those expressly stated in this Agreement. Any reliance on external advice, interpretations, or assumptions not included in this document shall be at the Applicant’s own risk.
Denial of Future Registrations
Any violation of this Agreement or of any prior agreements entered into with the Institute may result in the termination of current services and may also serve as grounds for denial of access to future courses, programs, or services.
At its sole discretion, the Institute reserves the right to restrict, suspend, or permanently revoke future registration privileges for individuals who breach institutional policies, contractual terms, or demonstrate conduct inconsistent with the standards upheld by the organization.
Governing Law, Dispute Resolution, and Miscellaneous
This Agreement shall be governed by, and construed in accordance with, the laws of Canada, without regard to any conflict of law principles that would result in the application of laws from another jurisdiction.
In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties agree to first make a good faith effort to resolve the matter through informal negotiations. If the dispute remains unresolved after fifteen (15) days, the matter shall be submitted to Client Relations and Senior Management.
The Applicant agrees to indemnify, defend, and hold harmless the Institute, its officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses—including reasonable legal fees—arising from:
No failure or delay by either party in exercising any right, power, or remedy under this Agreement shall be deemed a waiver of such right or of any other rights, nor shall any single or partial exercise of any such right preclude further exercise of that or any other right.
Neither party shall be held liable for any failure or delay in performance of its obligations under this Agreement if such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, governmental actions, labor disputes, pandemics, power outages, or other acts of force majeure.
Acceptance and Electronic Signature
By proceeding with registration and the payment, the Applicant acknowledges that they have carefully read, fully understood, and voluntarily accepted all terms and conditions of this Agreement. The Applicant further affirms that the information they have provided is accurate and complete. The Applicant’s electronic acceptance constitutes their legally binding signature on this Agreement.
End of Agreement
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Prep Doctors Corp
Nationally Approved PACE Program Provider for FAGD/MAGD credit. Approval does not imply acceptance by any regulatory authority or AGD endorsement. 9/1/2024 to 8/31/2027. Provider ID# 371504
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